Privacy Policy

TheFairFlow.com, based in the Netherlands, provides services to clients and website visitors. Our services consist of the sharing of information related to the PHYSICAL HEALTH, MENTAL HEALTH and SPIRITUAL HEALTH. We process personal data in the context of our services.

TheFairFlow.com considers careful processing of personal data of the utmost importance. Personal data is carefully processed, secured and stored. When processing, we comply with the requirements of the General Data Protection Regulation (the "GDPR"). This Privacy Statement explains how we collect and use data in accordance with this GDPR.

In this Privacy Statement, we explain which personal data we collect and use and for what purpose we do this. We recommend that you read this Privacy Statement carefully. This Privacy Statement relates to our website: TheFairFlow.com and related services.


Use of personal data

If you use the website and services of TheFairFlow.com, you can share your personal data with us. We collect and use personal data that you or your company directly shares with us. We do not use this personal data for purposes other than those described in this statement, unless you have given permission for this in advance.


What data is collected?
When you use our services, we may collect the following information:

  • First name;
  • Last name;
  • Address;
  • Email address;
  • Telephone number;
  • IP address;
  • Bank account number;
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone;
  • Information about your activities on our website;
  • Data about your surfing behavior across different websites (for example because this company is part of an advertising network); internet browser and device type; 
  • Other information/data that you voluntarily decide to share with us;
  • Feedback and opinion on blog and social media.


Grounds for processing
We generally process your personal data for the following purposes:

  • Communication between TheFairFlow.com on the website and by e-mail and telephone;
  • Sending our newsletter and/or advertising brochure;
  • Creating and sending invoices; 
  • To be able to call or e-mail you if this is necessary to be able to carry out our services; 
  • To inform you about changes to our services and products. 


TheFairFlow.com analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences. 

TheFairFlow.com also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

We collect your personal data on the basis of legitimate interests or your consent, which you can withdraw at any time.

Retention of personal data
We keep your personal data for as long as is necessary to achieve the purposes of this Privacy Statement. In general, we keep the personal data of our website visitors for 12 months. 


Rights
You have the right to inspect the information we process. You can contact us directly for this. We make sure that we send you a copy of the data we process about you. We may need to verify your identity to fulfill your request. If you believe that the information provided about you that we process is incorrect, you can contact us to update the information. You also have the right to object to this data processing. If you want us to delete your information, you can inform us at any time. You can contact us at any time regarding these requests. We will then respond in a timely manner in accordance with the GDPR. If you are not satisfied with the answer you receive, you can submit a complaint to the relevant supervisor.


Share with others
We will not share your information with others without your permission, unless this is necessary in the context of the execution of the agreement that you or your organization has concluded with us, or unless this is a legal obligation.

Transfer of personal data
In order to achieve the purposes described in this Privacy Statement, we may transfer your data outside the EEA (European Economic Area). If this is the case, we will take the appropriate measures to ensure that personal data is properly secured. For transfers to the United States, we will ensure that such US party complies with the Privacy Shield. For other transfers, we may transfer your data to a country recognized by the European Commission that offers an adequate level of protection with regard to Personal Data.


Analytics
Information you provide may be stored for statistical analysis, including via Google Analytics and Piwik. These statistics are used to optimize our services. This way we can see how our visitors use the website and improve the website on that basis. Where possible, we will pseudonymize this data.


Security
We ensure that your personal data is protected against loss or unlawful processing. We have taken the following technical and organizational measures, among others: logical access control, use of passwords and possibly a second factor; data encryption;
pseudonymizing data; using Virtual Private Servers (VPN) accessible with the SSH key; transfers only over SSL; purpose-bound access restrictions; verification of recognized authorizations.

Third Party Websites and Services
This Privacy Statement does not apply to third-party websites that are accessed through links. We cannot guarantee that these third parties will treat your personal information securely and reliably. We therefore advise you to read the privacy statements of these parties.


Cookies
We want to be able to offer you relevant and personal information in a user-friendly way. For this, we use different types of cookies on our website. For example, we place cookies that are necessary for the functioning of the site. Think of the possibility to respond, the functioning of spam filters, playing video and caching to make the website faster. We also use analytical cookies, statistical cookies and marketing cookies.

In general, cookies are stored for the duration of the (browser) session. In addition, your IP address may be stored in the log files of our web server when you use our services. This is necessary to properly manage and secure our services. We do not use your IP address to track or register your online behavior. We are usually unable to associate your IP address with your name, address or other identifying information unless you provide us with such information and continue to use the same IP address.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.